Technical Support

We keep you running smoothly

Stuff happens. When it does, we’re responsive and diligent about getting you the help you need. Our support is legendary. We are proud that well over 90 percent of our clients renew their service agreements with us every year. Our goal isn’t just to close support tickets. We take a holistic view of your needs and make sure that we get to the root of any problems. We aren’t happy unless you are.

We support all of our products, services and customizations. We also offer upgrades at no additional cost as part of our comprehensive maintenance agreements, allowing you to easily budget the annual cost of ownership.

Here’s what you get with our unparalleled support:

Prompt response  – We respond quickly to your questions and support requests.

Knowledgeable and helpful support staff – We have an incredible staff that can give you the answers you need.

A commitment to service – We’re dedicated to keeping your system running smoothly.

Contact us to learn more about Modula4 technical support.

If you’re a customer in need of support, visit here.

After we implemented Modula4’s S3 Connector, the download times were vastly reduced for all of our worldwide locations.

Steve Kent, Digital Asset Manager at Benefit Cosmetics